Returns

30-Day Return Window

If something isn't right, you have 30 days from the delivery date to return it. Items must be unused, unworn, and in their original packaging with tags attached.

How to Start a Return

We don't yet have a self-service return portal, so the fastest way to start a return is to contact us with your order number and the reason for the return. Because some items ship directly from our fulfillment partners and others (like apparel) ship from us directly, the exact return instructions can vary slightly by item — we'll walk you through it once you reach out.

Defective, Damaged, or Wrong Item

If an item arrived damaged, defective, or isn't what you ordered, let us know within 30 days and we'll cover the cost to make it right — whether that's a replacement or a full refund.

Change of Mind Returns

For returns that aren't due to a defect or our error, return shipping is the customer's responsibility unless otherwise noted when you contact us.

Refunds

Once your return is received and inspected (or approved, for items that don't require shipping back), we'll process your refund to your original payment method. Refunds typically appear within 5–10 business days, depending on your bank or card provider.

Exchanges

Want a different size or color instead of a refund? Mention that when you contact us and we'll set it up.

Non-Returnable Items

Final sale items (if any are marked as such on the product page) are not eligible for return. Everything else falls under the 30-day window above.

Questions

Reach out any time via our Contact page — we'll sort it out.